Customer and partner support

Get help from Car TransPRO

Use the application tracker for review decisions, or contact support for an operational issue.

Encrypted verification and private document storage

Support phone

Number pending publication before launch

WhatsApp support

Verified WhatsApp number pending publication

Support hours

Operating hours pending publication before launch

Clear operational policies

Cancellation and refunds

Eligibility depends on booking stage, driver allocation, and payment settlement. The final policy will be shown before payment and in the booking receipt.

Insurance support

Where a booking includes an insurance benefit, coverage limits, exclusions, claim steps, and insurer details are shown before confirmation.

Application review

Rejected or correction-required applications show the exact Activation note in the public status tracker.

Never send Aadhaar, PAN, OTP, or payment credentials over an unverified support channel.